BEYOND POLISH Reviews

Beware: I received my order from Beyond Polish on 5/10/21 and I believe the CND Shellac I received is counterfeit. I have never seen genuine CND Shellac without etched batch codes on the bottom, and yet neither the bottle of Museum Meet Cute nor the bottle of Rooftop Hop that I received have etched batch codes. Instead, both have batch codes printed on stickers that were then placed on the bottom of the bottles. In addition, the batch codes on the product I received (both on the stickers and the boxes) are the same for both colors; My understanding is that genuine CND Shellac does not use the same batch code for two different colors. When I notified Beyond Polish, their response was to just insist that they only sell genuine products and to say that I can return the products according to their return policy (which only offers store credit, not a refund, and makes the customer pay for return shipping). When I told them that that wasn’t OK, they stopped replying. Super disappointed with Beyond Polish and absolutely do not recommend them.

I was about to place an order but decided to research. I believe is Totally a scam. Their fb page has no reviews or likes and they have not had a good review since they started a year ago. I don’t know about the American site but the Canadian one is fishy as hell.

Amazing customer service. Quick and friendly responses!

Due to Covid, I have been doing my own nails and turns out I enjoy doing them myself more than having them done. Beyond Polish is a good company with fast shipping, good prices and the customer service has been great. I have put in 4 orders and my total on their site is $350 spent to date. My first order placed ended up having a polish out of stock after I purchased so they refunded me and I contacted them asking for a replacement before my order shipped as I needed a base coat to do my nails and didn't want to pay shipping again. The company issued me a free shipping code because my order had already processed and went for shipping. Another time I ordered approximately 15 colors, one of the colors wasn't right, the polish was gooey, I called Customer service and took photos and emailed in, within a day I received a reply and they shipped a new bottle out which arrived a couple days later. Overall I feel like they take care of customers, they are open normal business hours so if you order or need them nights or weekends you can leave a message online and they will respond when they return. My only hiccup is I receive points base don purchases which amount to a certain dollar amount off based on the order total. I have close to 900 points and have not been able to use them. You cannot combine with any other offer - which recently they offer free shipping sales on $35-45 orders and you can't use points with free shipping, usually my orders are large enough I qualify for free shipping even without a sale. Its frustrating not to be able to use a $30/$100 purchase because I ordered $100 order and I am getting free shipping... other than that the customer service has been helpful, colors are nice, prices are comparable with other online nail retailers. My shipping is always quick. Usually from order time to my door is 5 days.

I just placed an order with this company yesterday. It was for a gift card for my sister for Christmas. It has been 24 hours and I have not received a confirmation email with an order number. They didn't even ask me for a shipping address or shipping method (never said it was an e-gift card either) I have a bad feeling that I just wasted $100. I should have just gone with Amazon. At least I know that company is legit & I would have had the order before Christmas. Im going to dispute the charge through paypal

I love Beyond Polish. They have all the polishes and have fast delivery. I cannot say enough about them as they are fantastic!

I'm a new customer. The polish arrived faster than expected. All the containers were wrapped extremely tightly in order to prevent breakage. I'm extremely happy and will be ordering again soon.

I actually stumbled across this website while looking for polish and they are now my new go to. The prices are amazing but the shipping turnaround is even better! My items come quick and without a scratch! They have a great selection of colors and brands!

paid for the cheapest shipping and still got my product in 2 days - tracking number given. Packaging nice, product legit! Pricing was less than amazon and all other sites.

I placed an order on 10/20/2020 and they were already shipping it out the next day !! I appreciate the quick service. Even though they are a small business they are about their business and are getting the job done !! I will be ordering again soon !!

1. They ship my orders to me faster than the time it takes me to pick out a color at the salon.
2. Do you have that friend who gets sucked into things because it’s aesthetically pleasing? It me! Their online store is SO beautiful and easy to navigate. It’s very clear that Beyond Polish puts a lot of thought and care into their website to enhance the overall customer experience.
3. They have *insert clap emoji* EVERY. *insert clap emoji* SINGLE. *insert clap emoji* COLOR... on the face of this earth.
4. They carry a wide variety of high quality brands including non-toxic, vegan and cruelty-free polishes :)
5. Their customer service is on point. So on point, that I *may* have a crush on the very dreamy Ryan from their Customer Care Team. I had placed an order but forgot one item that I wanted. I expressed that I didn’t want to cause any troubles or disrupt their process but Ryan who assisted me, personally found and intercepted my package which was about to be shipped, added the product I had requested and helped me complete my payment in one smooth transaction. He was SO sweet and kind about it and didn’t make me feel like I was inconveniencing him at all which I really appreciated. All in all, I’ve only had great experiences with Beyond Polish and I wouldn’t recommend shopping anywhere else :)

The service was amazing. Great communication as well as very prompt delivery. Thank You for such amazing service!